Machine Maintenance Plan

Liftsure Equipment provides specialist advice and equipment for your materials handling needs.

With over 20 year’s experience in the forklift industry we are confident that with our product knowledge and skilled manpower resources, we are able to offer the type of equipment and service your standards dictate.

Using the best systems and products available we can guide you through the sometimes daunting process to determine your actual requirements.

MONTHLY MAINTENANCE PLAN
Service Management
SERVICE PLAN	BENEFITS
All Machines and batteries serviced on a monthly basis	Service records and faults recorded on internet maintenance management system
Corresponding quotations sent per machine	All faults picked up on service are reported, recorded and quoted

Breakdown Management
MACHINE BREAKDOWN PLAN	BENEFITS
Time machine down ,fault description and drivers name recorded	Daily reports to client recording time of breakdown.
Corresponding response on Action Plan	Actions taken reported and quoted.
Corresponding quotation on repairs needed.	Quotations  per breakdown sent , reported and recorded .
Report time machine is in operation	Machine status is communicated to all necessary managers and in the daily report

Battery Management
BATTERY MAINTENANCE PLAN	BENEFITS
Battery register and charging times recorded	Records of charging times per battery and records on the machine the battery went into.
All batteries serviced and washed of acid on a monthly basis	All faults are reported, recorded and quoted
Battery bay maintained and cleaned	All acid is neutralized and controlled to therefore eliminate any future damage.

Stock Inventory Management
CRITICAL PARTS PLAN	BENEFITS
All emergency spares will be kept on site and stock lists kept up to date	All regular parts are kept on site and decrease down times on machines, especially during peak times
All critical parts needed and low stock levels are quoted on a monthly basis	Quotations sent on a regular basis
Inventory stock control list kept up to date	Inventory stock list sent on a monthly basis

Workshop Maintenance
CLEANLINESS PLAN	BENEFITS
All floors, battery stands, wall surfaces and equipment are kept clean and dust freee	Area is maintained in a clean and hygienic state at all times Increase in clients Health & Safety scores

Contract Management
MANAGEMENT & COMMUNICATION PLAN	BENEFITS
Monthly meetings with Client Rep on maintenance scoring ( SLA )	Client is able to score our service on a monthly basis and any problems need to be corrected for the next month.
All standard operating procedures will be kept on site	Help increase Health & Safety scores
Regular visits to site by top management	Help increase efficiency and communication
Training matrix for regular and new technology training for all technicians on site	Help increase service levels
Regular visits to site by head technician	Help increase efficiency and service levels
Daily Reports on Machine status	Report machine services, breakdowns and times, battery services and other queries with all faults inspected for the day
Machine Cost Analysis reported monthly	Cost on repairs per machine reported every month. Able to see which machines are giving the most problems, and therefore you can determine what must be included in annual budget.

Health & Safety Management
HEALTH & SAFETY PLAN	BENEFITS
Technicians appointed 16.1& 16.2 Safety Rep	Use of Protective equipment, all accidents and injuries reported
Material Safety Data Sheets , Safety Acts,Standard Operating procedures on display	Help increase health and safety scores

Internet Machine Maintenance System ( IMMS) IMMS BENEFITS The Client will be involved in customizing the system during the exploration phase. The system will be customized to meet the client’s needs Sms response system. Communication on breakdowns on machines and sms response on approvals All Machine records including breakdowns, action plans, services, and model details. All Machine records including breakdowns, action plans, services, and model details. All inventory records and battery records with quotations attached. Faults reported on Internet System with breakdown action plans. Action plans reported all necessary managers